Last updated: July 2025
Kopech Solutions Ltd.
No 1 Azeez Aina Street, Olusanya, MKO Abiola Way, Ibadan 234022, Nigeria
Email: support@kopech.com | Phone: +234 808 598 2362
1. Introduction
Kopech Solutions Ltd. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights.
2. Data We Collect
- Information you give us: When you place an order or contact us, we collect your name, billing & shipping address, phone number, and email.
- Automated data: We collect IP addresses, browser type, device identifiers, and pages visited using cookies and similar tracking technologies.
- Third-party data: We may receive additional info from payment processors (e.g. bank transaction ID) and analytics providers (Google Analytics).
3. How We Use Your Data
- Order fulfillment: Process and ship your purchases, send you order confirmations and updates.
- Customer support: Respond to inquiries, refunds, exchanges, and feedback.
- Marketing & offers: With your consent, send occasional promotional emails. You can opt out at any time using the “unsubscribe” link.
- Site analytics & improvement: Understand site usage, diagnose errors, and optimize your experience.
4. Cookies & Tracking
We use cookies (small text files) to remember your cart, enable secure login, and recognize returning visitors. You can disable cookies in your browser, but some site features may not work.
5. Sharing & Disclosure
We never sell your personal data. We may share with:
- Service providers (payment gateway, shipping carriers) solely to fulfill your orders.
- Legal authorities if required by law or to protect our rights.
6. Data Security
We implement industry-standard measures (SSL encryption, firewalls, limited access) to safeguard your data. However, no online transmission is 100% secure.
7. Retention
We keep your order and account data for as long as needed to comply with legal obligations and for legitimate business purposes (e.g. customer service, tax records).
8. Your Rights
Depending on your jurisdiction, you may:
- Access or correct your personal data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with a data protection authority
To exercise any right, email us at support@kopech.com.
9. Children’s Privacy
Our site is not intended for anyone under 16. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy. Any changes will be posted with a new “Last updated” date. Continued use of our site constitutes acceptance.