Return & Refund Policy
Last updated: March 5, 2026
Overview
If there is a problem with your order, contact us immediately on WhatsApp and we’ll help you resolve it.
Return Window
Return requests must be made within 7 days of delivery.
Eligibility
- Item must be in the same condition as received.
- All accessories included (where applicable).
- No tampering: no unauthorized repairs, part swaps, or modification.
Non-Returnable
- Damage caused after delivery (liquid, power surge, physical impact).
- Software issues caused by user changes (root/jailbreak/unauthorized flashing).
- Items clearly marked “Final Sale”.
Refunds
- Approved refunds are processed after inspection.
- Refund timeline: typically 3–7 business days after inspection.
- Refund method depends on how you paid (bank transfer/cash equivalent).
How to Request a Return
- Message us on WhatsApp: +234 915 241 6401
- Send: product name, delivery date, and the issue.
- We’ll confirm eligibility and share return instructions.
Contact
WhatsApp support: +234 915 241 6401